Protect revenue.
Strengthen cases.
Chargebacks are a reality of doing business. But handling them doesn’t have to be complicated. Sola’s Chargeback Management gives merchants a clear, streamlined way to track, respond to, and resolve disputes.
How to Get Started
Track disputes
Monitor all cases in one place with real-time alerts and status updates.
Respond to disputes
Submit evidence with clear workflows and expert guidance at every step.
Resolve disputes
Our process helps you stay ahead with stronger cases and faster responses.
For ISVs Contact your Sola rep to enable Chargeback Management for your merchants.
Win More Disputes
- Turn more disputes into recoveries with a results-driven process
- Strengthen evidence and respond faster
- Stay on the winning side with tools and insights
- Track win rates from 15–50% across industries
Key Features
Centralized tracking
Monitor all disputes in one place with real-time alerts and clear status updates.
Intuitive workflows
Streamlined processes guide you through each case from alert to resolution.
Proactive guidance
Access best practices, reminders, and timely insights to help strengthen your dispute responses.
Proactive assistance
Anticipate challenges and refine evidence to maximize your recovery rates.
Flexible plans
Choose self-managed or fully managed options that fit your needs.
Prevention tools
Coming soon: Ethoca, RDR, CDRN, and Order Insights to stop disputes before they start.
Built to Scale with You
Start with a self-managed workflow and upgrade to a fully managed experience as your dispute volume grows.
Chargeback Management evolves with your needs — no matter your size or stage.
Ready to get started?
